Webinar: Peak season fraud trends with GoPro

This webinar occurred on Thursday, Feb 8, 2018

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Learn how GoPro handles fraud

Now that 2017 is over, fraud teams are prepping for 2018 and the future of fraud.

Watch the webinar recording to hear what GoPro learned from last year’s holiday season and what they’re doing to prepare for this year’s spikes.

GoPro’s Manager of Global eCommerce Fraud Carla Gutierrez joined Whitepages Pro for an insightful webinar to discuss:

  • How new products or promotions affect their review process
  • The tools her team uses to optimize manual review
  • Fraud rule creation and updates

Speakers

Carla Gutierrez

GoPro

Manager, Global e-Commerce Fraud & Payments Solutions

Alyson Andrews

Whitepages Pro

Customer Marketing Manager

Speaker Bios

Carla Gutierrez | GoPro
Manager, Global e-Commerce Fraud & Payments Solutions
Carla is a professional with a combined 7 years experience in fraud, payments and chargebacks. She has worked in multiple e-commerce spaces, first in travel and now currently with physical goods. Carla has an extensive background in real time fraud review and chargebacks with proven success in both. Most recently, Carla had the opportunity to be exposed to rule writing within the fraud rules engine, as well as managing a small external fraud team during high volume seasons.

Alyson Andrews | Whitepages Pro
Customer Marketing Manager
Alyson Andrews is a Customer Marketing Manager at Whitepages Pro. She has been working in tech for the last 5 years and has been lucky enough to work with brands such as Amazon, Samsung, Apple, Nordstrom, and Alaska Airlines. She prides herself on delivering exceptional value to her customers and strives to make their lives easier.