OfficeSpace.com is America’s fastest growing free commercial real estate site. With thousands of listings for retail, office and industrial spaces, they streamline the process of finding office spaces by connecting tenants with brokers. Their clever suite of products has created a hyper-efficient marketplace that helps brokers close more deals.
To better serve brokers, OfficeSpace.com adopted Twilio to route calls and automatically tell the broker which building the prospective tenant is calling about. But it soon became apparent that brokers wanted more information on the incoming lead. What OfficeSpace.com needed was a way to quickly pull and store the caller’s contact details for the broker to use on post-call follow-up.