Fighting fraud: How GameStop rose to the call of duty

[On-Demand Webinar]

gamestop logo

Whitepages Pro helps some of the biggest brands process orders faster and reduce fraud. Learn how we helped GameStop do just that.

In this webinar, you’ll meet Jonathan Baker of GameStop and Tom Donlea of Whitepages Pro as they discuss tactical ways to fight fraud and clear good orders faster.

Watch the webinar and discover how to:

  • Provide frictionless fulfillment with real-time data
  • Efficiently clear more good orders – with confidence!
  • Utilize a rules-based approach to automate the verification process

Mission accepted? Great! Get started fighting fraud today.

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About Jonathan Baker

Jonathan BakerWith 9+ years of experience in retail and corporate investigations, Jon Baker is currently responsible for the management of the e-commerce fraud and investigations team at GameStop. This includes, but is not limited to, automated/manual review management, chargeback analysis, profit analysis, and field investigations initiation and support. Jon has previously held both field and corporate based investigations positions for several large retail organizations. Jon has a Bachelor’s degree in Sociology and a Master’s degree in Criminology from the Florida State University.

About Tom Donlea

Tom DonleaAs Director of eCommerce Practice for Whitepages Pro, Tom Donlea aids in expanding the knowledge and footprint of Whitepages Pro in the online payment and risk space. An avid public speaker, he is an industry thought leader for the company around the intersection of manual review and fraud prevention.

Tom previously served as Managing Director, Americas, for the Merchant Risk Council (MRC), where he was responsible for leading North American programs. During his seven years at the MRC, Tom Donlea created and facilitated innumerable conversations to educate merchants and propagate best practices for online transaction safety and efficiency. Tom holds a Bachelor’s degree in marketing and finance from Loras College.