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Online Lender Tug-of-War

WINNING WITH EXCEPTIONAL CUSTOMER EXPERIENCE WITHOUT FALLING PREY TO FRAUD

With a market size that is expected to reach $350 billion by 2025, online lenders are balancing the expectations of today’s consumers with profitability, increased competition, and the potential of fraud.

Read today for tips on how lenders can avoid first payment default and lower cost per fund.

Topics covered in this eBook:

  • Creating a simplified customer experience
  • Implementing a filtered approach to screening
  • Optimizing their decisioning process

Given the industry’s rapid growth, it’s imperative that lenders are able to balance consumer expectations for speed with the potential for fraud and profitability. 

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