Category: Contact Center

Contact Centers Are Replacing Call Scripts for Customer Data

To invest in their customers, companies ultimately have to empower their workforce, …Read more

Watch Whitepages CEO Alex Algard on Opening Bell With Maria Bartiromo

Big things are happening today. From all of us at Whitepages Pro, …Read more

How Can Contact Centers Meet Today’s Multichannel Consumer Needs?

In spite of all the data that companies can capture through their …Read more

New & Improved: 3 Great Features of our Website Redesign

There’s a new look and feel to Whitepages Pro. We’re pleased to …Read more

Announcing Whitepages Pro Integration With LiveOps

Today we’d like to celebrate another proud Whitepages Pro moment. We’re pleased …Read more

3 Tips to Dodge Fraud This Holiday Season

Online merchants encounter many challenges that they only face during the holiday …Read more

Going Meta: Announcing Expanded Data on Phone Numbers

Accurately identifying a phone number can do so many good things for …Read more

Learn to Spot the Spam: Top 10 Spam Area Codes

When people think of call spam, they typically imagine how it affects …Read more

“More Cowbell:” Preparing for Increases in Digital Marketing Budgets

A little background: Do you remember the Saturday Night Live sketch that …Read more

Why you can't afford to ignore click-to-call for lead generation

Even in today’s digitally connected, multichannel-obsessed commercial environment, phone calls are still …Read more