Spencer McLain

Sr. Manager, Risk Solutions

Spencer manages Whitepages Pro’s fraud platform partnerships and helps merchants automate their decision-making processes by suggesting rules that make sense for their business. He pioneered a new data test process that allows Pro to quantify the results a merchant would see from Whitepages Pro data if they implemented a specific ruleset based on historical data.

Latest posts from Spencer McLain

Are Your Authorization Rates Leaving Money On The Table?

Recently, Whitepages’ CEO Rob Eleveld spoke at the MasterCard Global Risk Leadership …Read more

The Need for Speed at Money 20/20

We attended the Money20/20 conference in Vegas a couple weeks ago to …Read more

Building and Refining Rules with the Identity Check Confidence Score

I’ve been at Whitepages Pro for over two and a half years …Read more

3D Secure: How to Have Someone Else Pay for Chargebacks

3D Secure (aka 3DS) is a protocol that allows merchants to authenticate …Read more

How to Avoid Chargebacks and Identify Good Customers

Before coming to Whitepages, I was an eCommerce manager at a small …Read more

Multi-layered Approach to Cross-border eCommerce

At Whitepages, we spend a lot of time thinking about international risk …Read more

MRC London Recap

A few of my colleagues and I attended MRC’s Europe event to …Read more

De Facto Key to Digital Identity: Phone Validation

Validating phone number data helps merchants prevent fraudulent orders, speed good customers …Read more

Introducing Identity Check 3.2

Here at Whitepages, we’re constantly iterating our products in an effort to …Read more

Detecting Fraud and Preventing Chargebacks in Magento

From announcing our partnership to attending our first Magento Imagine conference this …Read more

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