Spencer McLain

Sr. Manager, Risk Solutions

Spencer manages Whitepages Pro’s fraud platform partnerships and helps merchants automate their decision-making processes by suggesting rules that make sense for their business. He pioneered a new data test process that allows Pro to quantify the results a merchant would see from Whitepages Pro data if they implemented a specific ruleset based on historical data.

Latest posts from Spencer McLain

Introducing the December 2018 PSD2 Tracker with

Download the latest PSD2 Tracker here: PSD2, or the Revised Payment Service …Read more

KYC, GDPR, and PSD2: major trends from Money 20/20 US

Last month, the Whitepages team headed to Las Vegas for Money20/20, where …Read more

Cross-Border Fraud: The Problem That Plagues Even Online Retail Juggernauts

The competition is fierce for online retailers, so finding, converting, and retaining …Read more

Are Your Authorization Rates Leaving Money On The Table?

Recently, Whitepages’ CEO Rob Eleveld spoke at the MasterCard Global Risk Leadership …Read more

The Need for Speed at Money 20/20

We attended the Money20/20 conference in Vegas a couple weeks ago to …Read more

Building and Refining Rules with the Identity Check Confidence Score

I’ve been at Whitepages Pro for over two and a half years …Read more

3D Secure: How to Have Someone Else Pay for Chargebacks

3D Secure (aka 3DS) is a protocol that allows merchants to authenticate …Read more

How to Avoid Chargebacks and Identify Good Customers

Before coming to Whitepages, I was an eCommerce manager at a small …Read more

Multi-layered Approach to Cross-border eCommerce

At Whitepages, we spend a lot of time thinking about international risk …Read more

MRC London Recap

A few of my colleagues and I attended MRC’s Europe event to …Read more

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