Identify Callers
Instantly identify callers with an XML interface to extensive contact databases
Make your call center operations more efficient with API411. Inbound calls trigger reverse phone number searches that return accurate name and address information for the caller.
- Reduce handle time by as much as 25% per call
- Reduce transcription errors by auto-populating name and address fields with standardized information
- Decrease time spent on data entry and increase customer service quality
- Route calls and sales inquiries instantly based upon a customer's location
- Improve the integrity of contact records and reduce fraud by validating customer information